Aims and Scope
TOMTE - The Competence Centre in Tourism Management and Tourism Economics at the Free University at Bozen-Bolzano, and ZPID - Leibniz Institute for Psychology Information proudly announce the 13th annual Consumer Behavior in Tourism Symposium (CBTS 2020), taking place December 16 to 19, under the theme "Consumers’ travel behavior in transition: Between persistence and change".
CBTS 2020 is planned as a hybrid event, allowing attendees to either participate on-site in Trier, Germany, or virtually.
The thematic areas to be addressed are:
In case of "Consumers‘ travel behavior in transition: Between persistence and change"
- Motives and motivation for travelling: enduring and new factors
- Inspiration and information influencing destination choice: the experienced traveler in a world of digital content
- Travellers selection of the means of transport: climate crisis and new technologies as drivers for changes of social norms and behavior
- Destination management balancing heritage and the need for innovation: governance and markets
- From overtourism to undertourism: consumer behavior in and after pandemic times
- The future role of sustainability in tourism: how to change consumers preferences and expectations?
- Crisis management, risk management, safety and security in tourism
- Re-envisioning Marketing to Reflect Travel’s New Reality
- Consumer Behavior and Analytics
Abstract on the following themes will also be considered:
- Competitiveness, Innovation and Markets: The Multifaceted Tourists' Role
- Mindfulness, Well-Being and Quality of Life in Tourism Research: From Definitions to Measurements
- Future Tourism Demand: Demographic, Behavioral and Social Changes. Challenges for marketers and economists
- The changing face of tourism: Emerging issues for consumer behavior research and practice
CBTS 2020 will, as in the previous 12 editions, provide an opportunity for tourism researchers and practitioners from all over the world to exchange scientific ideas and results and discuss new and emerging directions in research and practice in the field. The scientific committee welcomes theoretical, empirical and/or applied research contributions in the form of structured abstracts.